Frequently Asked Questions

How do I do an import from (another project management tool) to Clubhouse? 

While we don't yet have a standalone importer in the UI, some users have pulled together import scripts that you can find here -

We also have a Node.js client library, which is useful for importing:

This is still a work in progress, so please let us know if you end up trying it and find any issues.

How do I handle user permissions in Clubhouse so that I only allow certain users to see a certain Story/Epic/Project?

We are continually trying to strike a balance between flexibility and simplicity in our UI/UX, and from our experience we’ve found that managing user permissions can quickly get complex and confusing. For this reason, permissioning is currently only supported at the Workspaces level.

How do I set up a sprint in Clubhouse?

We are now in the early stages of scoping out an iterations feature. In the meantime. Clubhouse has enough flexibility that many of our customers have been able to make it work using Labels. More on that here.

How do multiple teams with different workflows work in Clubhouse?

Clubhouse was designed to get numerous teams (known as Projects in Clubhouse) on the same page and on one board. However over time, we've heard that sometimes the workflow of one team is drastically different than another. Therefore, we've rolled out a feature called Teams, which supports multiple teams with different workflows that need to live on separate boards but still wish to maintain visibility and nurture collaboration across the entire organization. Get started with Teams here!

If you have Projects with somewhat similar workflows, you can also continue to create workspaces that simply hide unnecessary columns. More on Spaces here

Do you plan to offer BitBucket or GitLab integration?

We want to continue to work better with the software our users are already using, so as of spring 2018 we have commenced development of BitBucket and GitLab integrations. While we plan to make broad announcement when these features become available, feel free to reach out to our support team if you want to share additional thoughts about your interest in GitLab and/or BitBucket integration.

Do you plan to offer time tracking?

We intend to offer integrations with popular time tracking tools. If you want to suggest that we integrate with your favorite time tracker, drop us a line!

Could you offer bug templates?

We now offer Story Templates in which you can pre-fill fields, including the Bug Type. However, it seems like a lot of teams would like a few more fields on the cards for Bug Stories, so we are exploring how we might add specific additional fields. Let us know what you need!


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  • Avatar
    Josh West

    +1 for "first-class" sprint support and for bitbucket integration

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    Nik Sergievsky

    +1 for sprint entity

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    Артем Боровский

    +1 time tracking tools

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    Moshe Flam

    How do I set up my profile image (my "Avatar")

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    Christian Theilemann

    +1 for gitlab integration

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    Tibi Stibi

    +1 for gitlab integration

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    Moshe Flam

    +1 for bitbucket integration (with local servers)

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    Brett-Michael Green

    +1 for bitbucket integration

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    Andrew Rogoff

    I'm a bit disappointed to see that every user in an account has permission to access every team, project etc. Really wish you had some access permission functionality. It's not really practical for everyone on a project, including 3rd parties and freelancers, to be able to see/edit every story in our company. For our latest project, I hate to say but I'm going to have to fire up a Trello board to get around this! 😳

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    Cheryl Court

    +1 for Gitlab integration

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    +1 on adding permission levels - I need to be able to add freelancers / external delivery teams to specific projects.

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    Petr Brabec

    +1 For the BitBucket support! Do you have some estimate of launching this feature?

  • Avatar
    Magdalena Kura

    +1 on permission levels!

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