Bug Tracker and Help Desk Integrations

Setting Up the Rollbar Integration

Rollbar is an error monitoring, alerting, and analytics tool for for teams building software and applications. You can integrate Rollbar with Clubhouse by following these steps: 

Step 1: Generate an API Token

Go to your Organization's Settings>API Tokens (under Your Account).

Name the token, and then click "Generate Token."

Copy or write down the Rollbar token for use in your Rollbar account (the token will be highlighted in yellow).

Rollbar API token in Clubhouse 

Step 2: Connect Your Rollbar and Clubhouse Accounts

Enter the token into Rollbar's API token field

Log in to your Rollbar account, go to User Settings>Connected Accounts, and click on the Clubhouse tab. 

Enter the API token you generated in Clubhouse into the API token field and save it.

Step 3: Enable the Clubhouse Channel in Your Rollbar Account

To enable the Clubhouse channel, go to Projects in your Rollbar account, and then click on the Rollbar project you want to connect to your Clubhouse Organization. Then click on Notifications (under Integrations in the sidebar).

b82F3jundq.gif

Enter your Organization name, and edit any other settings you wish to, then click "Enable Clubhouse Integration."

Note: The Organization name you enter here should match your Clubhouse Organization URL exactly. The Organization name in Rollbar is case-sensitive, and should not contain spaces (since Clubhouse URLs cannot contain spaces).
Screen_Shot_2018-02-09_at_10.31.55_PM.png

Rollbar will confirm that the integration has been enabled with a green alert message: "Clubhouse integration is now set up. You can customize below."

Clubhouse integration is now set up

Step 4: Configure the Settings for Your Clubhouse Channel

You can now edit the Clubhouse integration's Project, Epic, State, and Label settings. Click "Save Settings" when finished.

Screen_Shot_2018-02-09_at_10.39.13_PM.png

You can also add or edit Rules for the Clubhouse integration.

Add or Edit Clubhouse integration Rules

Step 5: Test the Integration (Optional)

You can test the Clubhouse integration by click on the Send Test Notification button (found next to the Enabled/Disabled switch).

Send Test Notification

Rollbar will confirm that a test story was successfully created with a green alert message: "Test story created. View in Clubhouse."

Test Story created

Screen-Shot-2018-02-07-at-3.40.59-PM-2.png

Note: Our friends at Rollbar built and maintain this integration, so if it breaks, be sure to let them know!

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk