Bug Tracker and Help Desk Integrations

Using the Sentry Integration

Sentry is an open-source error tracking tool that helps developers monitor and fix crashes in real time. With this integration, you can create new Clubhouse Stories for bugs and crashes found by Sentry, link Sentry issues to existing Clubhouse Stories, and automatically complete Sentry issues when a linked Clubhouse Story is moved to a Done state.

Creating a New Clubhouse Story from Sentry

To create a new Story from a Sentry issue:

1. Open the issue and click on Link Clubhouse Issue in the right-hand menu.

2. A Clubhouse Story menu will pop up with the Create tab open by default. Sentry will pre-fill details from the Issue automatically, but you can also edit the Story title and description as needed. If you've set a default Clubhouse Project or Requester, these will also be pre-filled, but you can also choose a different Project or Requester if needed.

3. When you are done editing the details of the new Clubhouse Story, click Save Changes. The new Clubhouse Story will be created and linked in the Sentry Issue, and you can click on the link to view the new Story immediately.

Creating_a_New_Clubhouse_Story_from_Sentry.gif

Linking a Sentry Issue to a Clubhouse Story

To link a Sentry Issue to an existing Clubhouse Story:

1. Open the Issue and click on Link Clubhouse Issue in the right-hand menu.

2. A Clubhouse Story menu will pop up; click on the Link tab to search for the Story you want to link to the Sentry Issue.

3. Enter the Story title or search term for the Story, and the integration will automatically show Story results matching the title or term you entered.

4. Select the Story you'd like to link to the Sentry Issue and click Save Changes. The Clubhouse Story will be linked in the Sentry Issue, and you can click on the link to view the new Story immediately.

Note: You can link multiple Sentry issues to a single Clubhouse Story.

Linking_a_Sentry_Issue_to_a_Clubhouse_Story.gif

Moving Sentry Issues to Completed from a Clubhouse Story

When a Story is moved to a Done state in Clubhouse, any associated Sentry Issues will also be marked as Complete in Sentry.

Moving_Sentry_Issue_to_Completed_From_Clubhouse.gif

Sentry partnered with us in building this integration, and you can find their documentation here.

Have more questions? Submit a request
Powered by Zendesk