Billing

How do I designate another person as a billing contact for my Organization?

By default, an Organization’s Owners are the primary billing contact and receive monthly receipt emails. But, if you need a non-Clubhouse user (like your Finance Team) to get confirmations of your paid invoices, you can designate another billing contact by adding their email address in the Email tab of the Billing menu.

note! are you using an alias via GSuite?

  • If you're using an alias like "accounting@" or "billing@" to forward receipts to multiple email addresses on your team, if it was created as “Groups” in the Google G Suite Admin, make sure the creator changes the group permissions away from the default and selects `Post`: “Anyone on the web” instead so you can accept email messages outside your team. 

Once this has been updated, both the new designated billing contact and the Organization Owner will receive billing and payment notifications.

Note: For security and privacy reasons, only an Organization Owner and their designated billing contact can request and receive billing-related information about an Organization.

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