Workspace Settings

Why was my Organization disabled?

Only an Owner can disable an Organization, so we recommend that you first check with other Owners in your Organization. If you've done this and still aren't sure why your Organization was disabled, we recommend that you contact our Support team for individual assistance. In general, a billing issue is the most common reason Organizations are disabled. 

Did your most recent payment fail? If your payment fails, we'll reach out to you about resolving the outstanding invoice. If we don't hear from you and no payment is made within 5 business days, your Organization will be disabled until the outstanding invoice is paid. We'll keep your Organization just as you left it until you're ready to resume your subscription.

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